Projects
AACR Annual Meeting 2024
The Challenge
The American Association for Cancer Research (AACR) Annual Meeting in 2024, held in San Diego, CA, was a major event with 23,200 attendees utilizing over 40 hotels across multiple neighborhoods. TMS was tasked with managing a complex shuttle service, dedicated car services for the CEO, and VIP transportation for airport transfers and special events. The scale of the event and the high expectations for service quality presented significant logistical challenges.
The Process
To address these challenges, TMS developed and implemented a sophisticate transportation strategy:
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Shuttle
Services
Operated hotel shuttles for over 30 properties, efficiently managing the transportation needs of thousands of attendees.
- VIP & Executive Transportation
Provided dedicated car services for the AACR CEO, ensuring timely and secure transport to various meeting locations. VIP transportation services were also arranged for airport transfers and during special events.
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Resource
Coordination
Coordinated the logistics for 30 motorcoaches brought in from out of town, including securing accommodations and arranging overnight parking and security. Worked closely with Freeman to utilize a marshaling yard for additional logistical needs.
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Operational
Excellence
Eileen, a key TMS coordinator, managed routing and boarding locations with minimal need for adjustments, ensuring smooth operations throughout the event.
The Results
Efficient Shuttle Operations
The hotel shuttle operation was highly efficient under Eileen's management, with precise routing and boarding locations that rarely required changes, contributing to the seamless flow of transport services.
Personalized Executive Support
The dedicated car services arranged for the AACR CEO were meticulously planned and executed, minimizing walking distances and ensuring easy access to meeting rooms, greatly enhancing the executive experience.
Adaptive VIP Services
The VIP transportation was flexibly managed by Darrl, who adeptly handled numerous changes and coordinated directly with service providers to ensure top-notch service quality.
The Testimonial
In recognition of TMS’s efforts, AACR expressed their gratitude.
“On behalf of AACR, we would like to thank you for your exceptional service during the AACR Annual Meeting 2024. It could not have been a success without your partnership and commitment.”
The Conclusion
TMS’s role in the AACR Annual Meeting 2024 was pivotal in delivering effective and high-quality transportation solutions that supported the event’s success. Our commitment to operational excellence and attention to detail ensured that the transportation needs of thousands of attendees were met with unmatched professionalism and efficiency, reinforcing our reputation as a leader in event transportation management.